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FAQ.
Everything you need to know — before you get started.
Simple, transparent answers to help you choose the care that’s right for you.
Need help deciding?
support@mycarebridgemed.com
Frequently asked questions
General Information
Metabolic health
Direct Primary Care
Yes. Carebridge Medical is transitioning to a hybrid care model.
In-person visits will open in July 2026 at our new office: 9400 N McCord Rd, Suite A-1B, Sylvania, OH 43560 (near Flower Hospital / Toledo area).
Virtual visits are available now in Ohio, Michigan, and California for maximum convenience. Once the Sylvania office opens, Ohio patients will have the flexibility to choose in-person or virtual visits depending on their preference and medical needs.
We look forward to welcoming you in person soon!
Getting started is simple. Click any of the “Book Your Visit,” “Join DPC,” or “Start Weight Loss” buttons on our website to securely schedule or enroll through our patient platform.
Once you become a patient or member, you’ll have access to secure messaging for questions, follow-up communication, and ongoing care coordination.
For general questions before joining, you can contact us at and we’ll be happy to help.
Yes. Carebridge offers same-day or scheduled virtual visits for adults needing personalized medical care without a membership.
These visits are ideal for:
New health concerns
Medication reviews
Chronic condition management
Second opinions
Extended consultations
Visits are physician-led, self-pay, and designed to provide thoughtful, unrushed care.
We currently offer the following services for eligible adult patients:
Virtual Direct Primary Care (DPC) Membership — Ohio Only — $139/month
Ongoing primary care
Preventive care and wellness visits
Chronic disease management
Virtual follow-up visits
Secure messaging
Care coordination and physician guidance
Medical Weight Management Program — Ohio, Michigan, and California — starting at $199/month
Physician-guided weight loss care
Metabolic health evaluation
Personalized treatment plans
Regular virtual follow-ups
Lab review and monitoring
Nutrition and lifestyle guidance
Medication management when appropriate
Medication costs are separate and not included.
Comprehensive Virtual Consultation — Ohio, Michigan, and California — $199/visit
A one-time 45–60 minute extended visit that may include:
Comprehensive medical evaluation
Preventive health review
Medication review
Second opinions
Personalized care recommendations
Follow-up guidance
All services are self-pay with transparent, upfront pricing. In-person care will also be available soon through our Ohio hybrid care model.
Some services are included, while others are handled separately to keep pricing transparent.
Labs:
The weight management program may include initial and follow-up lab testing when clinically appropriate
DPC membership includes basic annual screening labs once per year
Additional lab testing may be arranged as needed and billed separately
Care Coordination:
We coordinate additional care and specialist referrals when appropriate
External services are handled separately
We focus on transparent pricing with no hidden fees.
Yes. Direct Primary Care is well-suited for managing chronic conditions such as diabetes, hypertension, high cholesterol, thyroid disorders, asthma, and other ongoing health concerns.
Carebridge Medical focuses on personalized, relationship-based care with longer visits, ongoing follow-up, preventive care, medication management, and direct physician access to help patients better manage their health over time.
Depending on your needs, care may include virtual follow-ups, lab monitoring, lifestyle and metabolic health guidance, and coordination with specialists when appropriate.
No long-term contract is required. Carebridge Medical memberships are month-to-month, and patients may cancel at any time.
We believe healthcare should be flexible, transparent, and centered around the patient — without long-term commitments or hidden fees.
Membership fees are non-refundable once billed for the current membership period, and cancellation requests apply to future billing cycles. Patients may rejoin in the future based on availability.
Yes. carebridge medical provides physician-led virtual care for eligible adult patients throughout Ohio, including personalized primary care, chronic disease management, preventive care, and medical weight management services.
We are also expanding to offer in-person care in Sylvania, Ohio, allowing patients to combine the convenience of virtual care with local physician visits when appropriate.
We focus on personalized, physician-led care — not rushed visits or fragmented communication.
At Carebridge, you get:
• Direct access to your physician
• Unhurried virtual visits focused on your concerns
• Personalized treatment plans tailored to your goals
• Easy follow-up through secure messaging
Our goal is to make care simple, accessible, and built around you — all from the comfort of your home.
You’re not just another visit — you’re a patient with a long-term care relationship.
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